FAQs
More FAQs- What is the difference between mould and mildew?
- I have an emergency at my building or facility. Who do I call?
- What about special items? Artwork, china, heirlooms, etc.
Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store bought cleaner and scrub brush. Mould is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mould will cause structural damage to your property and can cause numerous health issues.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.